Reviews

Totally agree with prior reviews about billing and rudeness. Went in for "Free" exam to see if I could have lasik. Billed for the entire amount of service. When I called they realized they made a mistake with my insurance and told me to disregard the bill. 6 months later I get a bill for $42. They were indifferent and could care less about helping me or explaining what their definition of FREE is. Stay away from this place, it's a racket.

Awsome staff. However you have to wait FOREVER to see anybody. When you have little kids its not fun to wait over an hour just to get a check up done.

These guys are ruthless. Quick to charge an insane $99 late fee and send you to collections. The collection agency is far kinder and helpful. When collections does a better job than you, you know you're doing something wrong. Thanks for sticking me a late fee that's almost pricier than an actual visit.

Very Good People Reside Here

One star is being too kind. Dr. Richens is only interested in making money. Both my parents are patients here, and get treated poorly. There's always an unacceptable wait time. People have complained every time I've been there. Worst was scheduling my father for another surgery, telling him to be there at 5 pm, then being so far behind because she overbooked to maximize profit, and ended up performing his surgery around midnight. No wonder he still cannot see. Greedy quack!! Reply to your reply- If you cannot figure out who the patient is by my mentioning he had to wait around until midnight for his surgery, then it must be common for you to be 7-8 hours behind schedule. Wow!

Very friendly and knowledgeable