Reviews

My two year old is far sighted and crossed eyed. Took him to richens and after seeing him they set up a plan to fix his eyes. We saw Dr. Elliot who is amazing with kids and so understanding. He decided that he need to do surgery on both his eyes and even though it took longer then we thought to get the surgery done they continued to work with me. They answered all my questions and made sure i was well informed. The staff is friendly and nice and remembered me and my family. I just love this place and would recommend richens eye center to everyone I know!!

My two year old is far sighted and crossed eyed. Took him to richens and after seeing him they set up a plan to fix his eyes. We saw Dr. Elliot who is amazing with kids and so understanding. He decided that he need to do surgery on both his eyes and even though it took longer then we thought to get the surgery done they continued to work with me. They answered all my questions and made sure i was well informed. The staff is friendly and nice and remembered me and my family. I just love this place and would recommend richens eye center to everyone I know!!

I was referred here because my primary eye dr seen fluid behind my eyes and was concerned. I made the appointment and right away I was critizized about my weight without even asking me if I had been working on it she just jumped on me about diet and excersise and meal plans... I've been working on my weight for a year and I've made significant progress and I have thyroid issues. I will not be going back to this dr she was not willing to listen to anything I had to say and continued to criticize my weight which was very disheartening since I've been focusing on it already myself. A Dr. should listen instead of judge and we could of probably gotten somewhere.

Warning billing nightmare and no desire to help. We called in to schedule an appointment and asked about insurance coverage. Gave Richens our info and came in two weeks later. All was good until we received our bill and was told they didn't take our insurance. Their billing lady was rude and completely unhelpful. The funny part is really have double coverage with two different vision plans. Needless to say we are now in collections and they are doing more to help Bill the insurance than Richens did. Stay away as they don't care about you

Absolutely the worst experience! Waited 2 weeks for test contacts and ended up paying over $236 for a simple eye exam. They asked for my insurance before I made the appointment and then my insurance didn't pay anything? It was a simple annual eye exam 🙁

Poor commcation. One department dose not talk to another. It took about a month to get a refund. I did tell them about the issue. I did like the doctor thats why I gave 2 stars instead of 1.