Reviews

Quick and kind even though I was late.

My mother who is elderly and winters in mesquite had the unfortunate experience of going to this hack job. She has single vision prescription and wanted transition lenses. She mistakenly said progressive lenses and was charged $1000. When she told then it was the wrong prescription, she was told that they would get her the correct prescription, that is exponentially cheaper, but give no refund of the remaining balance. They said they don't give refunds in prescriptions because nobody else can use them..Well she was given the wrong prescription. There is no progressive prescription for single vision. There's nothing to progress to or from.Very poor customer service and taking advantage of senior citizens should not be tolerated!!!!!

Husband and I had appointments with Dr Waggoner and Dr May. We each had extremely pleasant, thorough and efficient experiences. Staff was friendly and helpful from beginning to end! We highly recommend Richens Eye Center for all to SEE. Thanks everyone, we will be back. Roger and Theresa HORNER

We really love Richens eye Center. And appreciate Dr. Richens, for her professionalism and expertise.

Dr. Richens made me feel safe and heard through the whole process. Right before the procedure she came in got close enough I could actually see her without my glasses and told me it was going to be awesome. Lasik was such a good decision I wish I would have done it sooner!

Dr. Waggoner at the Sunset location was awesome. The office staff is very friendly and helpful. I called that day, they fit me in, and I didn't have to wait very long.